These Terms of Service govern your access to and use of pipsypet.com, including shopping, account, content, and support features provided by PipsyPet.

By visiting the website, creating an account, or placing an order, you agree to these Terms and the policies referenced on the site. If you do not agree, please do not use the services.

Yes. We may update these Terms when our services, practices, or legal requirements change. The revised version will be posted on this page with an updated date. Continued use after an update means you accept the revised Terms.

We aim to present product descriptions, images, availability, and prices accurately. Colors and appearance may vary by device, and packaging or product details may change without notice.

Prices, promotions, and availability may change. If a material listing or pricing error affects an order, we may contact you for instructions or cancel and refund the affected item.

Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not guarantee acceptance. An order is accepted when it is processed for shipment.

We may limit quantities, decline, or cancel an order because of inventory, payment authorization, suspected fraud, shipping restrictions, or an obvious listing error. If payment was captured for a cancelled order, an appropriate refund will be issued.

You agree to provide valid billing and payment information and authorize the selected payment provider to charge the total shown at checkout, including applicable taxes and shipping.

Payment providers may apply their own terms and security checks. PipsyPet generally receives transaction confirmation and limited payment details rather than full card information.

Applicable taxes and shipping charges are shown during checkout where available. Promotional codes are subject to their stated conditions and may not be combined unless expressly allowed.

If a clear pricing or calculation error occurs, we may correct it before fulfillment and contact you when your approval is required.

Processing and delivery estimates are provided in good faith but are not guarantees. Carrier delays, weather, customs, incorrect addresses, and events outside our reasonable control may affect delivery.

Please review our Shipping Info and Track Orders pages for current processing guidance and tracking support.

Eligible returns and refunds are handled under our Return Policy. Product condition, exclusions, time limits, and refund timing may vary by product type and applicable law.

Nothing in these Terms limits consumer rights that cannot legally be waived.

If you create an account, you are responsible for keeping your login details confidential and for activity performed through your account. Please contact us promptly if you believe your account has been accessed without authorization.

You are also responsible for providing accurate, current, and complete information when you order, register, or request support.

You may not use the services to violate law, infringe rights, distribute harmful code, interfere with security or operation, collect information without authorization, impersonate others, submit false information, or engage in fraud or abusive conduct.

The website and its text, graphics, logos, photographs, product presentation, layout, and other content are owned by or licensed to PipsyPet and protected by applicable intellectual-property laws.

To the fullest extent permitted by law, the website and services are provided on an “as available” basis. Product information is not a substitute for professional veterinary advice.

To the fullest extent permitted by law, PipsyPet and its service providers are not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the services. Any limitation applies only where enforceable.

If any provision is found unenforceable, the remaining provisions continue in effect. Questions about these Terms may be sent to [email protected] or discussed with our support team at +86 183-1701-7120.