Accessibility

Our commitment

We aim to provide an accessible online shopping experience and to improve the usability of pipsypet.com over time. Our goal is to support customers using different devices, browsers, keyboards, screen readers, zoom settings, and other assistive technologies.

Measures we take

We work to use clear page structure, readable typography, meaningful link text, descriptive image alternatives, keyboard-friendly controls, visible focus states, and sufficient color contrast.

We also review new pages and important shopping flows across desktop, tablet, and mobile layouts.

Known limitations

Some third-party services, embedded tools, or older content may not yet meet the same accessibility level as the rest of the website. We continue to identify and improve these areas where reasonably possible.

Need assistance?

If you have difficulty using any part of the website, need information in another format, or would like to report an accessibility problem, please contact us. Include the page address and a short description of the issue so we can investigate.

Email [email protected] or call +86 183-1701-7120 during our posted support hours.

Ongoing improvement

Accessibility is an ongoing effort. We review feedback and make practical improvements as the website, products, and technology change.